Sustainable Development
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Social Policy
LLP, Kazakhstan Lubricants Refinery prioritizes employee and contractor health and safety and promotes a proactive health and safety culture throughout the organization. QHSE training and practices are demanding and meet high international standards. Activities at the LLP, Kazakhstan Lubricants Refinery, have the potential to inflict serious injuries. In 2022, two (2) lost-time incidents occurred in Kazakhstan involving LLP, Kazakhstan Lubricants Refinery employees, and one of the contractors. All events were examined, the causes determined, and remedial action plans made in compliance with our HSE protocols.
In 2022, the Contractor HSE Performance Process was provided to all Contract Owners and C&P, and every day when they check in, a pop-up window with a QHSE department safety notification appears on their screens, and HSE Posters were printed and displayed in all visible locations. To communicate HSE performance, monthly QHSE reports are generated and delivered to all business personnel. The safety initiative started in 2022 and was expanded in 2023. Our Guidelines establish the key safety standards for the LLP, Kazakhstan Lubricants Refinery and are based on international best practices in the oil and gas industry, as well as an analysis of incident data.
The Hazard Identification Program has been fully implemented by the LLP, the Kazakhstan Lubricants Refinery, and its contractors. This program allows any employee to report workplace hazards, comment on safe or risky employee behavior, and make suggestions for HSE growth.
The impact of equipment failure on related risk is used to establish the optimal maintenance strategy type based on the criticality of the equipment. In the event of a resource scarcity, maintenance can be prioritized and important systems monitored. Safety essential elements are technologies, equipment, or systems that must keep process conditions within safe operating limits or that prevent the process from failing.
Health Protection
There are around 200 medical and paramedic health centers at the company’s production locations. All of them are equipped with cutting-edge medical equipment to provide rapid, high-quality medical care, as well as specialized training tools to allow medical personnel to practice giving emergency care. Medical staff from the Company’s health centers receive regular face-to-face and telemedicine training on how to deliver emergency medical care in the pre-hospital setting in accordance with current global standards. A project to establish a corporation.
The telemedicine network is being built as part of a strategic initiative to improve the accessibility and quality of medical treatment for the Company’s employees in remote production facilities in hard-to-reach areas. In 2022, the corporate telemedicine network began operations with 33 remote production health centers of the pilot group’s mining companies: LLP and Kazakhstan Lubricants Refinery. As a result, more than 2,000 telemedicine consultations have been conducted with major regional advising centers.
One of the most important aspects of company social policy is the LLP, Kazakhstan Lubricants Refinery Integrated Housing Program. The project allows the Company to contribute highly trained and valuable persons to the manufacturing process in the regions where it operates through preferential mortgage loans and the service housing fund. The Company prioritizes maintaining and enhancing employees’ health while also extending their professional lifespan through its cutting-edge new medical examination program, which focuses on the early detection and treatment of life-threatening diseases. Company employees receive increased medical.
Services for the active detection of cardiovascular and oncological concerns during their annual physical examination. In 2021, the company’s corporate mortgage program assisted employees in upgrading their living circumstances. In parallel, partner banks provide low-interest house loans to corporate program participants (the interest rate is lower than the credit services market). In addition, the Company’s office flats (which totaled over a thousand residences) were used to house highly skilled specialists who were not residents.